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Certificate in Basic Sales and Marketing : Practical Training for Career Growth
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INR 6,000

Certificate in Basic Sales and Marketing : Practical Training for Career Growth

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The Certificate in Basic Sales and Marketing is a beginner-friendly, career-focused training program designed to equip students, freshers, and aspiring professionals with essential sales, customer engagement, and marketing strategies. This course provides hands-on training in sales techniques, marketing principles, negotiation skills, and digital marketing essentials to help learners boost their sales performance and business success.

✔️ Learn sales fundamentals, lead generation & customer handling
✔️ Digital marketing basics for online & offline business growth
✔️ Practical case studies for sales strategy & business conversion
✔️ Industry-focused training with real-world applications
✔️ Suitable for students, freshers, entrepreneurs & sales executives

Sales: Sales refer to the process of converting leads or prospects into paying customers through direct interaction, persuasion, and negotiation. The primary goal of the sales function is to generate revenue by selling products or services to individuals or businesses. Key aspects of sales include:

  1. Prospecting: Identifying potential customers or leads who may have a need for the products or services offered by the business. This may involve cold calling, networking, or leveraging existing customer databases.

  2. Qualification: Assessing the needs, interests, and purchasing potential of prospects to determine their suitability as potential customers. This involves gathering information, asking qualifying questions, and understanding the prospect's pain points.

  3. Presentation and Demonstration: Communicating the value proposition of the product or service to prospects through presentations, product demonstrations, or sales pitches. Sales representatives highlight the features, benefits, and advantages of the offering to address the prospect's needs and objections.

  4. Negotiation: Engaging in negotiations with prospects to address pricing, terms, and other factors to close the sale. Sales professionals aim to overcome objections, address concerns, and reach mutually beneficial agreements with prospects.

  5. Closing: Finalizing the sale by obtaining the prospect's commitment to purchase the product or service. This may involve signing contracts, processing payments, and ensuring a smooth transition to the post-sales phase.

  6. Relationship Management: Building and maintaining long-term relationships with customers to foster loyalty, repeat business, and referrals. Sales professionals often follow up with customers after the sale to ensure satisfaction, address any issues, and identify opportunities for upselling or cross-selling.

Marketing: Marketing encompasses a broader set of activities aimed at promoting products or services, building brand awareness, and attracting, engaging, and retaining customers. The primary goal of marketing is to create value for customers and drive demand for the business's offerings. Key aspects of marketing include:

  1. Market Research: Conducting research to understand market trends, consumer behavior, competitive landscape, and customer needs. Market research informs marketing strategies and helps businesses identify target audiences and market opportunities.

  2. Segmentation and Targeting: Segmenting the market into distinct groups based on demographics, psychographics, or behavior and targeting specific segments with tailored marketing messages and offers. This ensures that marketing efforts are directed towards the most relevant audience.

  3. Product Development and Positioning: Developing products or services that meet the needs and preferences of target customers and positioning them effectively in the market to differentiate them from competitors. Marketing helps create and communicate the unique value proposition of the offering to target audiences.

  4. Promotion: Implementing various promotional tactics to reach and engage target audiences, including advertising, public relations, sales promotions, direct marketing, and digital marketing channels such as social media, email, and content marketing.

  5. Brand Management: Building and managing the brand identity, reputation, and perception of the business in the market. This involves establishing brand values, messaging, and visual identity elements that resonate with target customers and differentiate the brand from competitors.

  6. Lead Generation: Generating leads or inquiries from potential customers through marketing initiatives such as lead magnets, content marketing, search engine optimization (SEO), and advertising campaigns. Marketing efforts aim to attract qualified leads and move them through the sales funnel towards conversion.

  7. Marketing Analytics: Measuring and analyzing the performance of marketing campaigns and activities to assess their effectiveness, ROI, and impact on business objectives. Marketing analytics provide insights into customer behavior, campaign attribution, and areas for optimization and improvement

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Course Features

  • Duration:03 Months
  • Lessons:Basics of Sales & Marketing
  • TopicsIntroduction, Basic Marketing with Ms Office.
  • Skill LevelExcellent
  • Language:English, Hindi, Bengali
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